EdTech Customer Success Manager (Remote - US-Based) Job at Equal Education Partners, Remote

ZitDcjR6eGV0OHo5UDJqb2FEZlJ0d3ZJNVE9PQ==
  • Equal Education Partners
  • Remote

Job Description

🎓 We're Hiring: Customer Success Manager (Remote - US-Based)
🌎 Focus: K-12 clients in Texas, California, Florida & beyond
💼 Full-time | Remote | Competitive Salary + Benefits

Our client – a cutting-edge edtech company using AI to revolutionize how learning is assessed – is on the lookout for an experienced and relationship-driven Customer Success Manager to join their US team.

This is a strategic CSM role focused on partnering with K-12 schools and districts (especially in TX, CA, FL, and other key states ), helping them get the most value from the platform, drive adoption, and ensure long-term success.

What you’ll be doing:
✅ Building and managing relationships with school and district leaders
✅ Leading onboarding, training, and rollout processes for new customers
✅ Acting as a trusted advisor, helping educators integrate the product into everyday practice
✅ Proactively identifying risks, solving problems, and delivering value throughout the customer journey
✅ Collaborating closely with product, sales, and support teams to elevate the customer experience
✅ Driving renewals and expansion opportunities within your portfolio

Requirements

What we’re looking for:

✨ 5+ years of customer success experience in the edtech space

✨ Proven track record working with K-12 schools and districts in Texas, California, Florida, or similar states

✨ Deep understanding of education systems, district priorities, and the challenges educators face

✨ Strong communication and presentation skills – both 1:1 and with larger stakeholder groups

✨ Comfortable working independently in a remote, fast-paced environment

✨ Passionate about education, technology, and helping others succeed

Benefits

Why you’ll love this role:

🌍 100% remote

🏫 Make a real impact in classrooms across the country

💡 Join a growing, mission-driven company at the forefront of edtech innovation

🤝 Work with smart, passionate people who care deeply about learning

💸 Competitive pay, benefits & opportunity for growth

Job Tags

Full time,

Similar Jobs

V7

Remote Product Engineer (Frontend) Job at V7

 ...Software Engineers at V7 ensure that complex operations involving visual data can be performed smoothly through a high fidelity web interface at large scale think applying foundation models like Gemini Pro to enable complex analyses across large financial documents.... 

WilsonHCG

Senior Technician - Electronic Security/Fire Systems Job at WilsonHCG

 ...Security, Fire and Low Voltage space. Truly a forever home for the right individual! Install, service, program and integration of Access Control, CCTV, Intrusion and Low Voltage systems - including Fire Alarm, Nurse Call, Cabling and others Large projects including... 

Chick-fil-A

Cleaning Crew Job at Chick-fil-A

 ...Assembles and prepares food orders on our front counter and in our kitchen. As well as delivering them to guests in our dining room, drive-...  ...(cash, credit card, coupon payment). Maintains a safe and clean working environment by complying with procedures, rules, and regulations... 

VivSoft Technologies

IT Project Manager/Scrum Master Job at VivSoft Technologies

 ...and Microservices for DoD, Healthcare and Civilian Agencies Job Summary: We are seeking a highly skilledIT Project Manager/Scrum Masterto oversee all activities related to this Task Order. The ideal candidate will combine deep expertise in Agile software... 

Get It - Marketing

Life Insurance Position - State Farm Agent Team Member - Remote Job at Get It - Marketing

Benefits: Hiring Bonus Performance-based Bonus Competitive Salary Flexible Work Schedule Health Insurance Growth and Advancement Opportunities Paid Time Off Ongoing Training & Development Remote Position - Must Be Licensed with Previous Experience...